Meet Our Staff

Administrative Staff

Kammy
Practice Manager

Kammy joined our staff in 2012 and she is our Practice Manager.  She lived in Maryland for many years prior to moving to Ohio, and she graduated from Towson University with a degree in Business Administration.  Kammy has been married for 31 years and has two wonderful children, Emily and Jonathan.  She enjoys cooking, entertaining, and vacationing with her family in Myrtle Beach.

Heather
Office Manager

Heather joined our team in 2012 and she is the Office Manager in our Concord office. She received her certificate of completion from Cleveland Institute of Dental and Medical Assistants in 2010. Heather joined our team as a Dental Assistant, and she was promoted to Lead Dental Assistant before becoming the Office Manager.

Heather has two beautiful daughters, Marlee and Maci, and a new baby boy, Max. She enjoys spending time with her girls, golfing, reading, and camping. She is CPR/First Aid certified.

Katie
Insurance Specialist

Katie joined our team as a Patient Care Coordinator in 2014, and she is currently an insurance specialist.  She graduated Summa Cum Laude from Cleveland State University in 2013 with a degree in Psychology.  Katie recently married her husband, Ian.  In her spare time, she enjoys reading, running, staying active, and spending time with her family.

Faith
Treatment Coordinator

Faith joined the practice as an Insurance Specialist in 2015, but she was recently promoted to a Treatment Coordinator.  She was born and raised in New Jersey where she began her career in the dental field in 1995.  In 2000, Faith and her family relocated to Ohio where she raised her two beautiful children.  She has been married for 31 years and she loves to travel.  In her spare time, Faith enjoys spending time with her children and grandchildren.

Giovanna
Lead Patient Care Coordinator

Giovanna joined our team as a Patient Care Coordinator in 2015, and she is currently the Lead Patient Care Coordinator in our Mentor office..  She graduated from North High School in 2011.  Giovanna has a beagle named Bello that she enjoys spending time with and taking him on walks.

Nicolle
Insurance Specialist

Nicolle became part of our team as a Patient Care Coordinator in 2015, and was quickly  promoted to Insurance Specialist.  She grew up in Madison, but currently resides in Mentor. Nicolle has been married for 16 years, she has three teenage boys, a Yellow Lab named Remy and a Basset Hound named Winston. When not busy with her boys, she enjoys photography, scrapbooking, and baking.

Emily
Treatment Coordinator 

Emily joined the practice in 2020. She graduated from Mentor High School in 2011. This is her first job working in a dental practice, and she is really enjoying the challenges and what she has learned thus far. Emily is a Patient Care Coordinator and a Collections Coordinator.

When she is not working, Emily enjoys spending time with her family, hiking, visiting new places, and working out. Emily and her husband, Dan, have three daughters, Elizabeth, Isabelle, and Emma.

Haley
Insurance Verification Specialist

Haley joined the practice in 2019. She earned an Associates of Science degree from Lakeland Community College. She was recently promoted to the Insurance Verification Specialist position.

Haley loves vacationing in new places, going to concerts, and taking walks with her two dogs, Max and Sammie. Spending time and making memories with her fiance, sisters, and parents are things that Haley really cherishes.

Rachel S.
Patient Care Coordinator

Rachel graduated from Jefferson Area High School and she also went on to study at Kent State University.  She has over 10 years of customer service experience.  Although this is Rachel’s first job in dentistry, she is very enthusiastic about expanding her knowledge.

Rachel enjoys going to concerts, kayaking, traveling and exploring nature with her friends.  She and her boyfriend, Pete, share two Chihuahuas together, Bowie and Grimsley.

Jody
Patient Care Coordinator

Jody joined the practice in 2022. She graduated from Bowling Green State University with a Bachelor of Arts degree. Jody has over 20 years of customer service with four of those years being at the Cleveland Clinic.

Jody lived in Europe for almost two years and traveled to many countries while there. In her spare time, she enjoys making wreaths, centerpieces and farmhouse décor for her Etsy shop. She has been married to her husband, Brian, for 22 years and they have a daughter, Ava.

Bailey
Patient Care Coordinator

Bailey is a graduate of Mentor High School and she has taken additional classes for counseling.  Although she did not have previous experience in the dental field, she learned very quickly, and she enjoys interacting with patients.

In Bailey’s free time, she enjoys going to the racetrack with her boyfriend, Kyle.  She also rescued a dog named Sassy.  Sassy loves going on walks and car rides to get ice cream!

Autumn
Patient Care Coordinator

Joana
Patient Care Coordinator

Joana is a graduate of East Bay Senior High School in Gibsonton, FL.  She is currently taking classes at Lakeland Community College and she is planning to become a Registered Dental Hygienist. Although she did not have previous dental experience, her experience in the medical field prepared her for her role as a Patient Care Coordinator. Joana is also fluent in Spanish.

In her spare time, Joana enjoys reading, kayaking with her dog, going to the movies and concerts, and spending time with her four dogs: Peluche, Maya, Charlotte and Roger. Joanna is very close to her mother and four brothers.

Amy
Patient Care Coordinator

Amy graduated in 1997 from Cardinal High School.  Although this is Amy’s first job in dentistry, she enjoys learning new things and she has used previous experience in other fields to help her in her new role.

In her free time, she enjoys camping with her family.  In addition, Amy lives on a small hobby farm where she raises pigs, cows, turkeys, and chickens.  She has been married to her husband, Tom, for almost 20 years.  They have five children: Emily, Sara, Thomas and twin boys, Samuel and Chase.

Dental Hygienists

Leanne
Lead RDH

Leanne joined our hygiene team in 2021.  She graduated with an Associate of Science degree from Lakeland Community College.

Leanne enjoys camping, hiking, bowling and crafting.  She also enjoys spending time with her family and her three nieces.  Leanne is CPR/First Aid certified.

Julie
RDH

Julie joined our team in 2014.  She graduated from Lakeland Community College and she received the Colgate S.T.A.R award for academic excellence.  Julie enjoys making a difference in her patients’ oral and overall health.  She loves spending time outdoors camping, hiking, and having dinner on the patio with her wonderful husband and her two angels, Grace and Annabelle.  Julie is certified in CPR/First Aid.

Caroline
RDH

Caroline is a graduate of Lakeland Community College where she earned her associate’s degree, and she joined our team in 2016. She is CPR/First Aid certified. Caroline enjoys spending time with her husband, Josh, and their new bundle of joy, Blakely. They also have two dogs, PJ and Kamala.

Crista
RDH

Crista graduated from Lakeland Community College where she earned an Associate of Science degree.

In her spare time, Crista enjoys riding ATVs with her husband, Dana, and spending time with friends and family. She also enjoys hiking with her two dogs, Casey and Clifford. Crista and Dana have one child, Theodore. Crista is CPR/First Aid certified.

Alex
RDH

Alex graduated from Lakeland Community College in 2016 with an Associate of Applied Science degree. She has four years of experience working in general dentistry offices. Alex enjoys giving back to the community and she has participated in the Cleveland Homeless Stand Down and Give Kids a Smile.

When not working, Alex enjoys hiking, swimming, camping, and traveling with her boyfriend, Nick. They both love animals and they have two dogs, Harley and Moose, and four cats, Jordan, Dolce, Floyd, and Stella. They even have a lizard, Yoda!

Ragan
RDH

Ragan started her career with our practice as a Hygiene Assistant.  She then went on to earn an Associate of Science degree from Lakeland Community College and returned to us in 2021 to work as a Registered Dental Hygienist.

Ragan enjoys spending time with her family and friends, baking and hiking with her husband, Jeff.  Ragan is CPR/First Aid certified.

Olga
RDH

Olga joined the practice in 2021.  She graduated from Riga Stradins Medical University in Latvia with a degree in Dental Medicine.   She then went on to earn a Bachelor of Science in Dental Hygiene from Youngstown State University.

Olga enjoys music, she plays several instruments and she sings as a soloist.  She has performed as a vocalist at numerous international festivals in Europe and Cleveland.  Olga enjoys cooking and she oftentimes brings dishes to the office to share.  She plays chess semi-professionally and she enjoys swimming, hiking, meditation and cross-country skiing.  Olga is CPR/First Aid certified.

Marybeth
RDH

Coming soon!

Shannon
RDH

Shannon completed a dental assisting program at Cleveland Institute of Dental and Medical Assistants and she worked as an assistant for more than five years.  In 2019, she obtained her Associate of Applied Science degree from Lakeland Community College and she began her career as a Registered Dental Hygienist.

When not working, Shannon enjoys camping with her husband, Bryan, and her children, Evan and Makenna.  She also loves to go hiking.  Shannon’s two dogs, Chase and Macie, make her family complete!

Dental Assistants

Mary
Lead Dental Assistant

Mary started her dental assisting career while enrolled in a high school work study program.  She then went on to ICM School of Business and received training as a Medical Assistant.  She has worked in many fields including hotel management and litigation, but she found her way back to dental assisting.

In her free time, she enjoys baking, gardening and camping with her family.  Mary is married to Jim and they have four daughters, five grandchildren and a Golden Retriever puppy.

Unha
Dental Assistant

Unha has been with our office since 1992. She keeps our hygiene department running smoothly and on schedule. In her spare time, Unha enjoys spending time with her beautiful grandchildren. She is certified in CPR/First Aid.

Miranda
Dental Assistant

Miranda has been with our office since 2007.  She received her certificate of completion from the Cleveland Institute of Dental & Medical Assistants in 2006.  Although she primarily assists Dr. Nicole, Miranda is a true team player while helping out wherever she is needed.  She enjoys spending time with her family and friends.  She is certified in CPR/First Aid.

Toni
Certified Dental Assistant

Toni joined our team in 2017 and she is a 2009 graduate of the Cleveland Institute of Dental Medical Assistants. Toni enjoys gardening and going to her daughters’ sporting events.  Toni has two beautiful girls and a wonderful husband, Stirling.  She is First Aid/CPR certified.

Jenn
Dental Assistant

Jenn joined our practice in 2015, and she was recently promoted to a Lead Assistant in our Concord office.  She received her certificate of completion from Cleveland Institute of Dental & Medical Assistants in 2007.  Jenn made a conscious decision to enter the field of dentistry to help people feel confident and proud about their smile.  She loves spending time with her family and friends, and she and her boyfriend are avid car enthusiasts frequently attending car shows, cruises, and events.  Jenn also has an identical twin sister!  She is certified in CPR/First Aid.

Cheryl
EFDA

Cheryl attended the Cleveland Institute of Dental and Medical Assistants where she received a certificate of completion in dental assisting, and she then went on to graduate from Case Western Reserve’s School of Dental Medicine as an Expanded Function Dental Auxiliary (EFDA) in 1999. She has been working in the field of dentistry for 29 years.

Cheryl enjoys golfing with her husband, Michael, and spending time with her family and her dogs, Skipper and Yogi. She has three daughters and four grandchildren. Cheryl is CPR/First Aid certified.

Cindy
Dental Assistant

Cindy joined our staff in 2021.  She has been an assistant for more than 18 years working in general dentistry and oral surgery.

Cindy enjoys spending time with her family and friends, and outdoor activities.  She has two dogs, Lola and Maggie May.  When not working, she loves visiting with her children and grandchildren.  Cindy is CPR and First Aid Certified.

Maryah
Dental Assistant

Maryah joined our team in 2022. She completed a dental assisting program at Lake Erie Dental Assisting Academy and since then has worked as a hygiene and chairside assistant.

In her free time, she enjoys cake decorating, painting, reading, baking and spending time with her family. She has a 5 year old daughter, Sophia Rose, a 6 month old son, Forest Riley and a cat named Socks.

Krystal
EFDA

Krystal went to Riverside High School and she received her certificate of completion from Cleveland Institute of Dental and Medical Assistants in 2008. She has been a Dental Assistant for nearly 12 years. Krystal is a Certified Dental Assistant and she recently completed an Expanded Function Dental Auxiliary program at Case Western Reserve University.

Krystal loves spending time with her husband, Noah, and her four children, Kaitlyn, Cameron, Ryan and Lucas. She also has two furry family members, Milah and Vinny. Krystal is CPR/First Aid certified.

Kirstyn
Dental Assistant

Kirstyn attended the Lake Erie Dental Assisting Academy and completed an externship. Kirstyn began her career with us as a Hygiene Assistant, but she currently assists multiple doctors chairside in our Mentor office.

In her spare time, Kirstyn enjoys kayaking, hiking and spending as much time outside as possible.

Lana
Dental Assistant

Lana graduated with a bachelor’s degree in biology from John Carroll University and she plans to attend dental school.  Prior to joining our practice, Lana worked as a dental assistant, and she was able to gain exposure to various dental specialties. In addition, she has volunteered at dental and healthcare clinics.

Lana enjoys traveling to different countries, cooking, spending time with friends and family, trying new restaurants and coffee shops and shopping.  She has four siblings, two nieces, four nephews and many cousins that are like siblings.

Hannah
Dental Assistant

Hannah graduated from Lake Erie Dental Assisting Academy in 2021.  She has experience in oral surgery, orthodontics and general dentistry.  Hannah’s mother was a dental assistant and she inspired her to follow in her footsteps.

When not at work, she enjoys coaching her nephew’s soccer team.  She has one cat named Indi and two dogs, May and Baker.

Sidney
Dental Assistant

Sidney graduated from Berkshire High School and she also completed a dental assisting program at Auburn Career Center.  She worked for the practice prior to graduating which prepared her for a full-time position with Dr. Mike.  Sidney plans to continue her career in dentistry at Lakeland Community College and pursue a degree in dental hygiene.

Sidney loves traveling, outdoor activities and spending time with friends and family.  She has four siblings, one niece and a lot of cousins that she enjoys spending time with.  Sidney is CPR certified.