Administrative Staff
Kammy
Practice Manager
Kammy joined our staff in 2012 and she is our Practice Manager. She lived in Maryland for many years prior to moving to Ohio, and she graduated from Towson University with a degree in Business Administration. Kammy has been married for 31 years and has two wonderful children, Emily and Jonathan. She enjoys cooking, entertaining, and vacationing with her family in Myrtle Beach.
Heather
Office Manager
Heather joined our team in 2012 and she is the Office Manager in our Concord office. She received her certificate of completion from Cleveland Institute of Dental and Medical Assistants in 2010. Heather joined our team as a Dental Assistant, and she was promoted to Lead Dental Assistant before becoming the Office Manager.
Heather has two beautiful daughters, Marlee and Maci, and a new baby boy, Max. She enjoys spending time with her girls, golfing, reading, and camping. She is CPR/First Aid certified.
Katie
Insurance Specialist
Katie joined our team as a Patient Care Coordinator in 2014, and she is currently an insurance specialist. She graduated Summa Cum Laude from Cleveland State University in 2013 with a degree in Psychology. Katie recently married her husband, Ian. In her spare time, she enjoys reading, running, staying active, and spending time with her family.
Faith
Treatment Coordinator
Faith joined the practice as an Insurance Specialist in 2015, but she was recently promoted to a Treatment Coordinator. She was born and raised in New Jersey where she began her career in the dental field in 1995. In 2000, Faith and her family relocated to Ohio where she raised her two beautiful children. She has been married for 31 years and she loves to travel. In her spare time, Faith enjoys spending time with her children and grandchildren.
Giovanna
Lead Patient Care Coordinator
Giovanna joined our team as a Patient Care Coordinator in 2015, and she is currently the Lead Patient Care Coordinator in our Mentor office.. She graduated from North High School in 2011. Giovanna has a beagle named Bello that she enjoys spending time with and taking him on walks.
Nicolle
Insurance Specialist
Nicolle became part of our team as a Patient Care Coordinator in 2015, and was quickly promoted to Insurance Specialist. She grew up in Madison, but currently resides in Mentor. Nicolle has been married for 16 years, she has three teenage boys, a Yellow Lab named Remy and a Basset Hound named Winston. When not busy with her boys, she enjoys photography, scrapbooking, and baking.
Emily
Patient Care Coordinator/Collections Specialist
Emily joined the practice in 2020. She graduated from Mentor High School in 2011. This is her first job working in a dental practice, and she is really enjoying the challenges and what she has learned thus far. Emily is a Patient Care Coordinator and a Collections Coordinator.
When she is not working, Emily enjoys spending time with her family, hiking, visiting new places, and working out. Emily and her husband, Dan, have three daughters, Elizabeth, Isabelle, and Emma.
Haley
Insurance Verification Specialist
Haley joined the practice in 2019. She earned an Associates of Science degree from Lakeland Community College. She was recently promoted to the Insurance Verification Specialist position.
Haley loves vacationing in new places, going to concerts, and taking walks with her two dogs, Max and Sammie. Spending time and making memories with her fiance, sisters, and parents are things that Haley really cherishes.
Holly
Treatment Coordinator
Holly joined our team in 2020. Although she is new to the field of dentistry, Holly has years of customer service and office management experience. Holly was recently promoted to a Treatment Coordinator.
In her spare time, Holly enjoys spending time with her family and spoiling her dog, Angel. Holly is married to Mike and she has two daughters, Jasmyn and Kaelyn. She has two Golden Doodles named Angel and Maya.
Cassie
Patient Care Coordinator
Cassie is a graduate of Newbury High School and she joined our team in 2021. She has almost 15 years of customer service experience.
When not working, she enjoys outdoor activities including canoeing, kayaking and hiking. Cassie values the time that she spends with her family, boyfriend and her cats.
Rachel S.
Patient Care Coordinator
Rachel graduated from Jefferson Area High School and she also went on to study at Kent State University. She has over 10 years of customer service experience. Although this is Rachel’s first job in dentistry, she is very enthusiastic about expanding her knowledge.
Rachel enjoys going to concerts, kayaking, traveling and exploring nature with her friends. She and her boyfriend, Pete, share two Chihuahuas together, Bowie and Grimsley.
Shelby
Patient Care Coordinator
Shelby joined our team in 2022. She is a graduate of Ledgemont High School and she has also taken courses at Lakeland Community College. Shelby has previous dental assisting experience as well as many years of customer service experience.
Shelby’s hobbies include working out, hiking, traveling and skiing. She has a Yellow Lab named Brick that she enjoys taking on hikes.
Kaleigh
Patient Care Coordinator
Kaleigh joined our practice in 2022. She graduated from Berea Midpark High School. Although this is Kaleigh’s first job in a dental office, she has several years of experience in customer service.
When not at work, Kaleigh enjoys hiking, camping, drawing and music. Kaleigh has a cat named Sparkle and two pet rats, Indie and Steven.
Pheadra
Patient Care Coordinator
Pheadra joined our team in 2022. She graduated from Harvey High School and has taken classes at Lake Erie College and Lakeland Community College.
Prior to joining our office. Pheadra worked as a Pharmacy Technician and Veterinary Assistant.
In her free time, Pheadra enjoys reading, making jewelry and cooking.
Jody
Patient Care Coordinator
Jody joined the practice in 2022. She graduated from Bowling Green State University with a Bachelor of Arts degree. Jody has over 20 years of customer service with four of those years being at the Cleveland Clinic.
Jody lived in Europe for almost two years and traveled to many countries while there. In her spare time, she enjoys making wreaths, centerpieces and farmhouse décor for her Etsy shop. She has been married to her husband, Brian, for 22 years and they have a daughter, Ava.
Ashley
Patient Care Coordinator
Ashley joined our team in 2022. She graduated from Madison High School. Although she did not have previous dental experience, she always loved going to the dentist growing up. Ashley has more than five years of customer service experience.
When not working, Ashley enjoys traveling, going to wineries and thrift stores and decorating. She and her boyfriend, Jeff, have a calico cat, Beanie.
Dental Hygienists
Julie
RDH
Julie joined our team in 2014. She graduated from Lakeland Community College and she received the Colgate S.T.A.R award for academic excellence. Julie enjoys making a difference in her patients’ oral and overall health. She loves spending time outdoors camping, hiking, and having dinner on the patio with her wonderful husband and her two angels, Grace and Annabelle. Julie is certified in CPR/First Aid.
Danielle
RDH
Danielle is a 2014 graduate of Lakeland Community College, and she joined our team in 2015. She earned an Associate of Science degree. She enjoys the opportunity to help patients understand why complete oral care is important to their overall health. Danielle resides in Painesville with her husband, Josh, and their two daughters, Savanah and Aubrey. In her free time, she enjoys spending time with her family, baking, going to her daughters’ sporting events, and hanging out at her parents’ farm. Danielle is certified in CPR/First Aid.
Caroline
RDH
Caroline is a graduate of Lakeland Community College where she earned her associate’s degree, and she joined our team in 2016. She is CPR/First Aid certified. Caroline enjoys spending time with her husband, Josh, and their new bundle of joy, Blakely. They also have two dogs, PJ and Kamala.
Crista
RDH
Crista graduated from Lakeland Community College where she earned an Associate of Science degree.
In her spare time, Crista enjoys riding ATVs with her husband, Dana, and spending time with friends and family. She also enjoys hiking with her two dogs, Casey and Clifford. Crista and Dana have one child, Theodore. Crista is CPR/First Aid certified.
Alex
RDH
Alex graduated from Lakeland Community College in 2016 with an Associate of Applied Science degree. She has four years of experience working in general dentistry offices. Alex enjoys giving back to the community and she has participated in the Cleveland Homeless Stand Down and Give Kids a Smile.
When not working, Alex enjoys hiking, swimming, camping, and traveling with her boyfriend, Nick. They both love animals and they have two dogs, Harley and Moose, and four cats, Jordan, Dolce, Floyd, and Stella. They even have a lizard, Yoda!
Ragan
RDH
Ragan started her career with our practice as a Hygiene Assistant. She then went on to earn an Associate of Science degree from Lakeland Community College and returned to us in 2021 to work as a Registered Dental Hygienist.
Ragan enjoys spending time with her family and friends, baking and hiking with her husband, Jeff. Ragan is CPR/First Aid certified.
Leanne
RDH
Leanne joined our hygiene team in 2021. She graduated with an Associate of Science degree from Lakeland Community College.
Leanne enjoys camping, hiking, bowling and crafting. She also enjoys spending time with her family and her three nieces. Leanne is CPR/First Aid certified.
Olga
RDH
Olga joined the practice in 2021. She graduated from Riga Stradins Medical University in Latvia with a degree in Dental Medicine. She then went on to earn a Bachelor of Science in Dental Hygiene from Youngstown State University.
Olga enjoys music, she plays several instruments and she sings as a soloist. She has performed as a vocalist at numerous international festivals in Europe and Cleveland. Olga enjoys cooking and she oftentimes brings dishes to the office to share. She plays chess semi-professionally and she enjoys swimming, hiking, meditation and cross-country skiing. Olga is CPR/First Aid certified.
Dental Assistants
Unha
Dental Assistant
Unha has been with our office since 1992. She keeps our hygiene department running smoothly and on schedule. In her spare time, Unha enjoys spending time with her beautiful grandchildren. She is certified in CPR/First Aid.
Miranda
Dental Assistant
Miranda has been with our office since 2007. She received her certificate of completion from the Cleveland Institute of Dental & Medical Assistants in 2006. Although she primarily assists Dr. Nicole, Miranda is a true team player while helping out wherever she is needed. She enjoys spending time with her family and friends. She is certified in CPR/First Aid.
Toni
Certified Dental Assistant
Toni joined our team in 2017 and she is a 2009 graduate of the Cleveland Institute of Dental Medical Assistants. Toni enjoys gardening and going to her daughters’ sporting events. Toni has two beautiful girls and a wonderful husband, Stirling. She is First Aid/CPR certified.
Jenn
Lead Dental Assistant
Jenn joined our practice in 2015, and she was recently promoted to a Lead Assistant in our Concord office. She received her certificate of completion from Cleveland Institute of Dental & Medical Assistants in 2007. Jenn made a conscious decision to enter the field of dentistry to help people feel confident and proud about their smile. She loves spending time with her family and friends, and she and her boyfriend are avid car enthusiasts frequently attending car shows, cruises, and events. Jenn also has an identical twin sister! She is certified in CPR/First Aid.
Cheryl
EFDA
Cheryl attended the Cleveland Institute of Dental and Medical Assistants where she received a certificate of completion in dental assisting, and she then went on to graduate from Case Western Reserve’s School of Dental Medicine as an Expanded Function Dental Auxiliary (EFDA) in 1999. She has been working in the field of dentistry for 29 years.
Cheryl enjoys golfing with her husband, Michael, and spending time with her family and her dogs, Skipper and Yogi. She has three daughters and four grandchildren. Cheryl is CPR/First Aid certified.
Cindy
Dental Assistant
Cindy joined our staff in 2021. She has been an assistant for more than 18 years working in general dentistry and oral surgery.
Cindy enjoys spending time with her family and friends, and outdoor activities. She has two dogs, Lola and Maggie May. When not working, she loves visiting with her children and grandchildren. Cindy is CPR and First Aid Certified.
Demesha
Dental Assistant
Demesha joined our team in 2020 and she has taken classes at Tri-C and Lakeland Community College. She has 11 years of assisting experience in general dentistry practices.
In her free time, Demesha enjoys making jewelry, nail art and needlepoint. She loves making memories with her children and spoiling her cat and new kitten, Ginger.
Krystal
Lead Dental Assistant
Krystal went to Riverside High School and she received her certificate of completion from Cleveland Institute of Dental and Medical Assistants in 2008. She has been a Dental Assistant for nearly 12 years. Krystal is a Certified Dental Assistant and was recently promoted to Lead Assistant in Mentor.
Krystal loves spending time with her husband, Noah, and her four children, Kaitlyn, Cameron, Ryan and Lucas. She also has two furry family members, Milah and Vinny. Krystal is CPR/First Aid certified.
Kirstyn
Dental Assistant
Kirstyn attended the Lake Erie Dental Assisting Academy and completed an externship. Kirstyn began her career with us as a Hygiene Assistant, but she currently assists multiple doctors chairside in our Mentor office.
In her spare time, Kirstyn enjoys kayaking, hiking and spending as much time outside as possible.
Mary
Dental Assistant
Mary started her dental assisting career while enrolled in a high school work study program. She then went on to ICM School of Business and received training as a Medical Assistant. She has worked in many fields including hotel management and litigation, but she found her way back to dental assisting.
In her free time, she enjoys baking, gardening and camping with her family. Mary is married to Jim and they have four daughters, five grandchildren and a Golden Retriever puppy.
Michelle
EFDA
Michelle received her Registered Dental Assisting certification from South Texas Vocational Technical Institute in 2017. In addition, she received a Certified Dental Assisting certificate and Expanded Functions Dental Auxiliary certificate from Stark State College.
Michelle was born and raised in the Philippines and moved to the US in 2016. When not working, she enjoys cooking, watching football, gardening, crafting and spending time with her family. Michelle is married and she has two children, a dog and a tortoise. She is CPR/First Aid certified.
Maryah
Dental Assistant
Maryah joined our team in 2022. She completed a dental assisting program at Lake Erie Dental Assisting Academy and since then has worked as a hygiene and chairside assistant.
In her free time, she enjoys cake decorating, painting, reading, baking and spending time with her family. She has a 5 year old daughter, Sophia Rose, a 6 month old son, Forest Riley and a cat named Socks.